경인행정학회

키워드

초록

본 연구는 젊은 공무원들의 업무 소외 유발과 조용한 사직까지 예측하는 과잉 자격 인식의 통합 모형을 분석함으로써 조용한 사직에 관한 현재 지식에 기여한다. 우리는 또한 이들 변인 사이에서 자기 지향 완벽주의와 지각된 외부 평판의 조절 효과도 심층적으로 분석했다. 382명의 공무원 자료를 SPSS 26.0과 SPSS PROCESS 매크로를 사용하여 분석했다. 그 결과 업무 소외가 과잉 자격 인식과 조용한 사직의 관계를 매개하는 것으로 확인되었다. 자기 지향 완벽주의와 지각된 외부 평판을 조절변인으로 도입했을 때 유의한 상호작용 효과들이 나타났다. 종합적으로 살펴보면, 업무 소외가 지각된 과잉 자격의 부정적인 영향을 어떻게 더 악화시키는지를 밝혀준다. 공공부문에서 이러한 정서적 이탈을 줄이는 방안을 제시하기 위한 한계점, 실무적 시사점 및 향후 연구 방향을 함께 논의한다.

This research contributes to the current knowledge on quiet quitting by examining an integrated model in which perceived overqualification predicts quiet quitting among young civil servants through the mediating role of work alienation. The investigation also investigates the moderating effects of self-oriented perfectionism and perceived external prestige. Data from 382 government employees were analyzed using SPSS 26.0 and the SPSS PROCESS macro. The results confirmed that work alienation mediates the relationship between perceived overqualification and quiet quitting. Significant interaction effects also emerged when self-oriented perfectionism and perceived external prestige were introduced as moderators. Taken together, our findings sheds light on how work alienation further exacerbates the negative impact of perceived overqualification. Limitations, practical implications, and directions for future research are discussed to inform strategies aimed at reducing such emotional disengagement in the public sector.

목차

Ⅰ. 서론
Ⅱ. 이론적 배경 및 가설 개발
Ⅲ 연구방법
Ⅳ 분석결과
Ⅴ. 결론

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